While you are creating, QA-ing, and launching your personalization experiences and you see the generic version of your site load, it can be difficult to determine if you are qualifying for the test and being sorted into the control group, or not qualifying for the test at all.
You can easily view all segments and experiences you are qualifying for by opening your console and typing:
In the above example, I can confirm that I am successfully qualifying for the segment and being bucketed into the personalized experience group. I can also see that I am only qualifying for 1 experience.
If you are not getting into the test, double check your targeting rules and clear your cache and cookies and try again.
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If you still have issues, hit the chat button or email firstname.lastname@example.org and we'd be happy to help troubleshoot.