Mutiny will send events to your Google Analytics instance whenever a visitor sees a personalized experience. This enables you to deep dive into personalization impact on engagement metrics such as time on site, number of page views, and bounce rate.
How to activate the integration
Step 1 - Go to the integrations page
Step 2 - Click on the Google Analytics tile
Step 3 - Toggle the activation switch on the bottom of the card
How it works
Mutiny fires a Google Analytics event every time a visitor triggers an impression for a live experience, questionnaire, or banner.
For an event to be triggered, the following criteria must be met:
The visitor must go to a URL with a live experience, questionnaire, or banner
The visitor must fall into the segment for the experience, questionnaire, or banner
The visitor must not have "Do Not Track" set in their browser
Example:
You have an experience running on website.com for industry "Information Technology." A Google Analytics event will fire only for visitors who match the segment definition where industry = "Information Technology" and views website.com.
Event definitions
The following sections list out the schemas for the events.
For active personalized pages, redirects, and campaigns, Mutiny triggers a Google Analytics event with the following fields:
eventCategory: "mutinyExperienceQualify"
eventAction: the name of the segment, i.e., "Investor Use Case (Behavioral)"
eventLabel: the type of impression, either "personalized" or "control"
For components, Mutiny triggers a Google Analytics event with the following fields:
eventCategory: “mutinyQuestionnaireQualify”
eventAction: the name of the component, i.e., "affirm_case_study"
eventLabel: the type of impression either "questionnaire" or "control" (control is only possible for survey components)
Configuring segments in Google Analytics
To set up segments in Google Analytics, in any Audience View, click “Add Segment”. Configure the conditions using the fields and values above. For example:
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If you have any questions, we’re here to help! Please feel free to contact us at any time, either through intercom chat or via mutinylovesyou@mutinyhq.com.