FAQs & Troubleshooting
20 articles
B
A+5
Written by Bryan Tharalson, June Castro, Alec Hoey and 5 others
Data Deletion Endpoint
Programmatically delete user data in MutinyB
Written by Bryan Tharalson. Updated over a week ago
Persisting UTMs in a redirect experience
Keep UTMs in your redirect experiences
Written by June Castro. Updated over a week ago
Preventing Cloudflare from Loading Mutiny Asynchronously
Avoid issues with flicker when loading Mutiny while using Cloudflare CDNA
Written by Alec Hoey. Updated over a week ago
Adding Mutiny to new URL domains
How to add the Mutiny client to new URL domains after your initial installation
Written by Molly Bruckman. Updated over a week ago
Visited URL vs Experience URL Conditions
"Visited URL" is a data attribute used to segment visitors who have seen pages. "Experience URL Conditions" are where the experience runs.
Written by Molly Bruckman. Updated over a week ago
How to prevent Wordpress plug-ins from caching your Mutiny client
If you use Wordpress and have certain plug-ins, it's possible Mutiny's client will cache, causing any changes made in the app to not render
Written by Neel Shivdasani. Updated over a week ago
Troubleshooting your IP-based audience targeting
It's possible users will temporarily be categorized into different audiences based on their WiFi usage
Written by Neel Shivdasani. Updated over a week ago
Optimization Algorithms
Experiment, Promoted, Variations, Optimize, Epsilon Greedy, Thompson Sampling, How to optimize traffic using Mutiny's experience states
Written by Babak Behzad. Updated over a week ago
Redirects and performance
For full page redesigns, you can redirect visitors from a certain segment from one page to another and measure the impact.
Written by Neel Shivdasani. Updated this week
Data Protection and CCPA & GDPR Compliance
Mutiny is fully compliant with CCPA/GDPR and SOC2, and will keep your data protected. Learn how to implement Mutiny with cookie consent.
Written by Molly Bruckman. Updated over a week ago
Impact of Ad Blockers on Mutiny
Overview of how Mutiny interacts with ad blockers and what you can do to minimize the impact.
Written by Molly Bruckman. Updated over a week ago
How the Mutiny Client Code Works
Installing the Mutiny Client lets you identify visitors, launch personalized experiences, and track conversion events.
Written by Molly Bruckman. Updated over a week ago
Mutiny + AB Testing Tools
Many people use Mutiny alongside their AB testing platform. Here is an overview to make sure you are using both effectively.
Written by Molly Bruckman. Updated over a week ago
Confirm which Mutiny experiences you are in
Determine which segments and experiences you are seeing from the browser
Written by Molly Bruckman. Updated over a week ago
Viewing the generic site experience
Quick tip for how you can see the generic, non-personalized or control version of your page
Written by Molly Bruckman. Updated over a week ago
How do I know if IP enrichment makes sense for me?
Your decision to personalize audiences based on IP enrichment signals will depend on how much of your audience you can identify.
Written by Molly Bruckman. Updated over a week ago
Mutiny Performance and Reliability
Performance and reliability is critical. Latency, availability, and data durability are at the heart of what we do.
Written by Molly Bruckman. Updated over a week ago
Identifying what experience you are in
How to understand if you are in the experiment or control version of the Mutiny test
Written by June Castro. Updated over a week ago
How to change roles and permissions
Roles enable you to grant different permissions to different people based on what they need to do or should have access to
Written by Kevin Yien. Updated over a week ago
How to set up your CORS policy for Mutiny.
You may need to set up Cross-Origin Resource Sharing in order for Mutiny to work correctly on your site.
Written by George Dilthey. Updated over a week ago